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Hatchet: Incident Response at Lightning Speed

Hatchet is a powerful incident response tool designed to help businesses triage, investigate, and deploy fixes at lightning speed. With its comprehensive features and intuitive interface, Hatchet serves as your trusted copilot for any page-related issues. In this article, we will explore the key features of Hatchet and delve into its various use cases.

Incident Triage and Investigation:

When it comes to incident response, time is of the essence. Hatchet streamlines the triage and investigation processes, allowing you to quickly identify and resolve issues. By ingesting logs, codebases, and knowledge hubs, Hatchet provides instant insights into the root causes of problems. Its intelligent algorithms and machine learning capabilities help prioritize incidents based on severity and impact, allowing your team to focus on resolving critical issues first.

With Hatchet, you can effectively collaborate with your team during incident investigations. Its user-friendly interface and real-time collaboration tools enable seamless communication and information sharing. By working together in Hatchet, your team can rapidly gather information, analyze data, and make informed decisions, all in one centralized platform.

Key Features of Hatchet:

  • Lightning-fast incident triage and investigation
  • Real-time collaboration and communication tools
  • Log ingestion for comprehensive insights
  • Codebase analysis for efficient debugging
  • Knowledge hub integration for quick access to documentation
  • Prioritization of incidents based on severity and impact

Use Cases of Hatchet:

  1. Service Restoration: Hatchet excels at reviving tier-1 services faster. With its ability to quickly analyze logs and codebases, you can identify the root cause of service disruptions and deploy fixes promptly. By effectively resolving incidents, you can minimize downtime and maintain a high level of service availability.
  2. Security Incident Response: Hatchet also plays a crucial role in incident response from a security perspective. By securely deploying internally and externally, you can manage and control access to sensitive data. Its permissions, audit trails, and single sign-on (SSO) capabilities ensure data integrity and support compliance requirements.
  3. Continuous Improvement: Hatchet goes beyond incident response by facilitating continuous improvement. By capturing and analyzing incident data, you can identify recurring issues, uncover patterns, and implement preventative measures. This proactive approach helps you enhance the overall quality and stability of your systems.


Hatchet is a valuable tool for incident response, offering an intuitive platform to triage, investigate, and deploy fixes at lightning speed. Its robust features, such as log ingestion, codebase analysis, and knowledge hub integration, provide comprehensive insights into incidents. Whether you need to restore services, respond to security incidents, or drive continuous improvement, Hatchet serves as your copilot for efficient and effective incident response. Sign up for early access and experience the power of Hatchet today.

FAQ about Hatchet:

  1. What is Hatchet and how does it help with incident response?
    Hatchet is an app designed to expedite incident triage, investigation, and resolution processes, allowing you to address issues swiftly.
  2. Can Hatchet analyze logs and codebases for troubleshooting?
    Yes, Hatchet ingests logs and codebases, providing in-depth insights into the root causes of incidents, enabling quick debugging and problem resolution.
  3. Does Hatchet facilitate collaboration during incidents?
    Absolutely! Hatchet offers real-time collaboration and communication tools, allowing teams to work together seamlessly during incident investigations.
  4. How does Hatchet prioritize incidents?
    Hatchet utilizes intelligent algorithms and machine learning to prioritize incidents based on severity and impact, ensuring critical issues are addressed first.
  5. Can Hatchet assist in reviving tier-1 services quickly?
    Yes, Hatchet excels at reviving tier-1 services faster by identifying the root cause of disruptions and facilitating prompt resolution, minimizing downtime.
  6. Is Hatchet suitable for security incident response?
    Yes, Hatchet securely deploys internally and externally, providing features such as permissions, audit trails, and SSO to manage and control access to sensitive data.
  7. How does Hatchet support continuous improvement efforts?
    Hatchet helps drive continuous improvement by capturing and analyzing incident data, identifying patterns, and enabling proactive measures to enhance system stability.
  8. Can Hatchet be self-hosted?Yes, Hatchet offers self-hosted deployments, allowing businesses to maintain data security and privacy while utilizing the app’s powerful incident response capabilities.
  9. Can Hatchet integrate with existing knowledge hubs and documentation?
    Absolutely! Hatchet seamlessly integrates with knowledge hubs, providing quick access to documentation and facilitating efficient incident resolution.
  10. How can I get early access to Hatchet?
    To get early access to Hatchet and experience its lightning-fast incident response features, sign up at with your email address.


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